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A client was recently lamenting that her GenZ (24 years old and younger) employees just didn’t seem to “get it”. The employees didn’t know how to take initiative. They waited to be told what to do, rather than taking action. The 20 year old who had been identified as a leader – for her work […]

Blank stares during a meeting are the worst. Did I say something ridiculous? Offensive? Do you just not give a shit about what I’m saying? Are you listening? With a blank stare, you don’t really have much to base your response on. And, being an extrovert who avoids silence like the plague, I usually just […]